Hotel & Spa · 4 stars · Petite France · Strasbourg
Frequently asked questions
Frequently asked questions
When can I check in and check out?
Your room is available from 4 pm and must be vacated by 11 am. Reception is open 24 hours a day.
Can I leave my luggage at the hotel?
Reception can store your luggage before your room is ready and after check-out.
Can I use the spa without staying at the hotel?
The spa and treatments welcome adults by reservation. Contact the hotel for availability and conditions.
Does the hotel serve breakfast?
Breakfast is served from 7 am to 10 am in the Zuber room or, in fine weather, on the terrace.
How do I arrive by car?
Parts of the area are pedestrianised. Arrange your arrival with reception; valet parking is available for an additional charge.
Does every room have lift access?
Some rooms can only be reached by stairs. Please discuss accessibility requirements before booking.
Are pets welcome?
Pets are accepted for an additional charge. Please mention your request when booking.
What are the cancellation conditions?
They depend on the rate selected. Check the booking engine’s conditions before confirming your stay.